Confirm data handling before you upload.

Recorded calls can contain personal and sensitive information. Processing choices are plan-dependent, so we prefer to document the exact setup for your use case instead of hiding it behind a generic badge.

Questions your team should ask.

Use these during evaluation. Ask us to answer them in writing for the plan you are considering.

  1. 01Where will transcription and model processing happen for this plan?
  2. 02How long are uploaded audio, transcripts, and outputs retained?
  3. 03Which subprocessors and model providers are involved?
  4. 04How are deletion requests and access controls handled?
  5. 05Which contractual terms apply to the intended data and jurisdiction?

Do not rely on this marketing site as a processing agreement.

Before sharing production recordings, request the current technical and contractual details for your selected plan and have the appropriate people on your side review them.

Discuss your requirements